Maintenance Package

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The Maintenance package consist of 1 year of software upgrades on the purchased extension. We help make sure that the extensions/templates are properly configured to fit your website, and we troubleshoot any issues that could be related to the extension for free.

The service is limited only to the selected Extension which are applied to a clean Magento store. Our products are designed to work smoothly with any Magento stores, however, there can be some conflicts with other provider’s products. In such cases, our programmers will inform you for further actions.

Free upgrades
Upgrade to new versions of Magento
New versions of Extension
Support for bugs and installation issues
Free Support and troubleshooting
Bug fixing on extension
Discount 15% on development of new features for extension

1) Only issues relating to the specific extension. 
2) Does not include fixing bugs caused by customer changes to source code of extension, or caused by issues due to core modification in the customers store.
3) We only support the following version of Magento: CE 1.7, 1.8., 1.9 / EE 1.11, 1.12, 1.13, 1.14
4) Third party extension compatibility is not supported

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